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About us

Global travel relationships
We have built relationships with travel companies in more than 15 countries over 25 years to assist in understanding the complexities of managing your clients across your global channels and it helps that we speak some of their languages too!

15 years of new media learning
We’ve been involved in web marketing in travel and online communities since 1995 and have seen what works and what doesn’t.

With more than 15 years of new media experience as to what really works online we can help you to make those key strategic decisions about where to invest online such as social media and how to measure your activity and drive a return on investment. We can help you to really understand the very latest online trends so that your marketing team is up to speed and can leverage the new media opportunities.

Flexible, fast research capability
We offer the very latest in online research programmes to test your marketing campaigns or new products and services and benchmark them against the competition.

We have access to consumer panels and results can be achieved within 24 hours. We can provide advice on how to build feedback and two way dialogue into how you do your daily business with your partners, customers and target audiences.

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Helpful pointers for travel and marketing professionals

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Face Marketing Blog

Travel Question time

The UK has endured some eye watering increases in air passenger duty (APD) but there was a mood of resignation amongst the panel at the CIMTIG event last week that it was an easy target and was not going to go away as it rises again by 10% in April 2012. The evening was expertly chaired by Richard Carrick,  Chairman of Private Fly who leapt around the room managing some pretty lively debate.

07 February 2012
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China’s Year of the Water Dragon

As I wandered around Chinatown with the locals and tourists last night marvelling at all the beautiful lanterns I wondered what the Year of the Water Dragon will bring for China and its increasingly wealthy citizens. 

 Whilst there is evidence that the Chinese are investing more in the UK as they buy an 8.7% stake in London’s water company Thames Water , there are also clear signs that they are also coming to Europe in greater numbers.  UNWTO figures show that Europe is still taking the lion’s share of world tourist arrivals but Asia/Pacific arrivals are catching up  

23 January 2012
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