Archive for September 2010

A quite spooky thing happened this week and it’s not even Halloween yet. Read More >
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Posted: 21/09/2010 09:23:53

I thought I’d be a bit controversial this week and question some of the latest buzz I’ve been reading about companies like Dell and Kodak that have now hired a Chief Listening Officer. They are finding that the role requires a lot of data mining to direct all the customer reviews and posts to the right people within their organisations so that they can act upon them. Read More >
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Posted: 03/09/2010 18:52:51

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